In this case, the MCHR awarded actual damages to Respondents for a deprivation of civil rights, in the amount of $3,000, and for emotional distress and humiliation, in the amount of $2,000. The MCHR did so after concluding that Appellants had infringed upon Respondents' civil rights by refusing to rent to them based on Mrs. Henderson's disability and because of the emotional effect the events that constituted said violation had on Respondents. As we have denied Appellants' Point I above and find that competent and substantial evidence upon the whole record supports the MCHR's conclusion that Appellants violated § 213.040.1(1), we also affirm the actual damages awarded for deprivation of civil rights. The MCHR's award of $3,000 for deprivation of Respondents' civil rights demonstrates that it appropriately gave individualized consideration to the intangible injury in this case. See Gateway Taxi Mgmt. Co., 400 S.W.3d at 492. While actual damages cannot be precisely calculated because of the intangible nature of the harm here, see Van Den Berk, 26 S.W.3d at 413, the Commission's award is not excessive and adequately compensated Respondents after their civil rights were violated when they were denied the opportunity to rent because of Mrs. Henderson's disability.