Examining the entire record, the MCHR's conclusion that Appellants' proposed non-discriminatory reason (that Unit 1915C was unavailable) was pretextual is permissible. Because we give deference to the MCHR's findings and to its evaluations of witness credibility, we accept the MCHR's determination that Respondents' testimony was more persuasive or believable than Ms. Vermett's regarding discussions of Unit 1915C and the building of the ramp. Hypothetically, if a wheelchair-bound person applies to rent an apartment at a complex with only some units that can be made wheelchair-accessible, the applicant both logically and necessarily would be applying for one of the apartments that could be made wheelchair-accessible. In this situation, it is both believable and predictable that Respondents would make an immediate request for any apartment they would rent to have a wheelchair ramp, as Mrs. Henderson is confined to a wheelchair. According to Appellants, the only available ground-floor apartment at the time Respondents applied at Villa Roma was Unit 1883C-a unit with a primary entrance that can only be reached using multiple stairs and for which Ms. Dickherber herself admitted during her testimony that a ramp could not be built. This supports Respondents' testimony that Unit 1915C was the focus of their negotiations before applying at Villa Roma and that Respondents believed they were applying for that specific apartment because Ms. Vermett had allegedly shown them to the door of Unit 1915C during their February 10, 2010 visit. This also supports that Ms. Vermett knew Respondents were applying specifically for Unit 1915C.