Privacy Policy

Document Uploads

Your uploaded documents (leases, notices, correspondence) are processed in secure temporary memory (ramdisk) and never saved to persistent storage. After text extraction is complete, the raw document is wiped from memory. Only structured data (parsed clauses, terms, dates, amounts) is retained — encrypted and automatically deleted after 24 hours unless you choose to extend to 72 hours.

Email Addresses

If you use the letter generation or lease review tools, we ask for your email to verify you're a real person and to reach you if we discover a legal error in generated documents. Your email is encrypted at rest using envelope encryption. We never store unencrypted email addresses.

What We Don't Do

• — We never share your information with landlords, courts, or third parties.
• — We never sell or rent your data.
• — We never use your uploaded documents to train AI models.
• — We never retain raw uploaded documents beyond the processing window.

Anonymous Usage Statistics

We retain anonymized, aggregated usage statistics for service improvement: jurisdiction distribution, claim type frequency, generation success rates, and error rates. These statistics contain no personally identifiable information.

Delete Your Data

You can delete all data associated with your email at any time. Encrypted extraction data is automatically purged after the retention period (24 hours default). For immediate deletion, use the "Delete my data" option in the tools interface, or contact us directly.

Browsing

Searching the database, reading statutes, and browsing reference tables requires no account and collects no personal information beyond standard server logs (IP address, request path, timestamp) which are retained for 30 days for security monitoring.