Rolfs v. Home Depot, 2013 DNH 121 (2013)

Citation: Rolfs v. Home Depot, 2013 DNH 121 (2013)
Parent Document: Rolfs v. Home Depot, 2013 DNH 121 (2013)
Jurisdiction: New Hampshire (state)
Effective Date: 2013-09-20
Original Source: https://www.courtlistener.com/opinion/10693813/rolfs-v-home-depot/ ↗

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Most of the coaching/counseling sessions with Eric
       have focused on Eric’s leadership in regards to
       driving his team to execute core standards including
       instock, store maintenance and Customer service. Eric
       has received [P/DNs] on 11/8/2009, 12/4/2009,
       1/25/20[10], and 3/16/2010 about poor execution
       involving store maintenance, in stock, and service.
       The stores overall maintenance including the following
       areas: out of stocks, maintenance, bay maintenance
       have been inconsistent with the Compan[y’]s
       expectations. On repeated occasions Eric and his team
       were spoken to about the condition of the inside of
       the building. Specifically, the lay down areas for
       events, they are disorganized and with out [sic] a
       theme, there is no planning around these vents. Eric
       has not developed or executed a sustainable plan to
       maintain the standards inside his building, . . . he
       has taken a reactive approach rather than a proactive
       approach to managing the building. This has
       negatively impacted the associates who have had to
       redo projects several times due to Eric’s planning and
       lack of proper explanation. On 2/25/2010, DM Kelly
       walked 3482 and noted several projects that were part
       of District and Regional pla[n]s that were not
       completed properly, this included the flooring end cap
       project. These projects needed to be redone by the
       associates because Eric did not follow the specific
       instructions given to complete them.

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