Tenant Melissa O'Hare provided extensive testimony and evidence related to the condition of the entire premises, building #3, unit 118, which is located on the first floor where she resides with her children. Tenant O'Hare's monthly rent is $1,250.00. In addition to the building-wide lack of heat and hot water, Tenant O'Hare testified that the living room and bathroom heat were inoperable, and that a new thermostat was required. Testimony highlighted that there were no screens on any of the windows, and the side entry door was broken. She testified that the ceiling in her hallway closet leaked and that there are constant floods in the building affecting her unit. The laundry room on the higher floors flooded, along with the lobby being flooded with sewage coming from a vacant and unsecured apartment. The unsecured side door also flooded constantly and had no exterior lighting, so she was not able to use it to get her child on the school bus.