k. Complaints: What procedures will be put in place by which members of the public can
register complaints or concerns, or submit questions about the deployment or use of a
specific surveillance technology, and how the municipal entity will ensure each
question and complaint is responded to in a timely manner; and
l. Auditing and Oversight: The mechanisms to ensure that the Surveillance Use Policy is
followed, including internal personnel assigned to ensure compliance with the policy,
internal record keeping of the use of the technology or access to information collected
by the technology, technical measures to monitor for misuse, any independent person
or entity with oversight authority, and the legally enforceable sanctions for violations
of the policy.
(8) “Town of Amherst” means any department, agency, bureau, and/or subordinate division
of the Town of Amherst, except those under the jurisdiction of the School Committee,
Regional School Committee, or Library Trustees.
C. Town Council Review and Approval Mandatory for Surveillance Decisions
(1) The Town Manager shall obtain Town Council approval of a Surveillance Use Policy for
use of Surveillance Technology by the Town of Amherst prior to engaging in any of the
following:
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General Bylaws
Effective June 15, 2026
a. Acquiring or borrowing new Surveillance Technology whether or not that acquisition
is made through the exchange of monies or for other or no consideration;
b. Using new or existing Surveillance Technology for a purpose, in a manner, or in a
location not previously approved by the Town Council in accordance with this
Bylaw; or