Skip to main content

California Civil Rights Department, Complaint Process and Intake

Citation
California Civil Rights Department, Complaint Process and Intake
Jurisdiction
California (state)
Source
Official source

Full Text

1,643 chars
Here is a link to the full regulations and what resources are available from CRD.

Possible Outcomes

Recovery of out-of-pocket losses

An injunction prohibiting the unlawful practice

Access to housing or a job opportunity

Policy changes

Training

Reasonable accommodation(s)

Damages (money) for emotional distress

Civil penalties and punitive damages (money)

Accessibility Information

CRD provides assistance to anyone who needs help accessing and understanding our information. Please contact us to arrange an accommodation if you have a disability or need translation into your native language.

For an accommodation:

Call 800-884-1684 (voice) or California’s Relay Service at 711

Email accommodations@calcivilrights.ca.gov for disability accommodations

For translation help:

Click on Translate button (above)

Información en Español

For Interpretation:

800-884-1684

contact.center@calcivilrights.ca.gov

Check Complaint Status

You can check the status of your pending complaint:

Online

If you already have an online account in our California Civil Rights System (CCRS), simply click on your CRD case number.

If you do not have an online account yet, it’s easy! To create an account, all you need is a valid email address and phone number. Once you create your account, and log in, you will see a list of the cases you have with CRD. Click on the case you would like information on.

By phone or email

Call the staff member handling your case. If you have lost that information, or need other help regarding a specific matter, contact us.

Appealing a Complaint Decision

General Appeal Information for Investigated Cases