Complaint Process
When someone files a discrimination complaint, CRD evaluates the facts and decides whether to accept the case for investigation. If it accepts the case, CRD independently investigates the facts and the legal issues. This involves reviewing respondents’ responses to complaints and other information and evidence that complainants and respondents submit, among other things. CRD attempts to resolve the dispute in appropriate cases. CRD may also decide to take legal action.
File a
Complaint
Intake
Interview Materials
Respond to a Complaint
Possible Outcomes
Language Services
Accessibility Information
Check
Complaint
Status
Appealing a Complaint Decision
FAQ
Frequently
Used Terms
Filing a Complaint
The First Steps
If you believe you were subjected to discrimination, harassment, or retaliation, CRD may be able to investigate and help you resolve your complaint. The first step is to submit an intake form using one of the options below. It is important to have the following information to provide to CRD:
The specific facts and any records about the incident(s), including the name and contact information of the person or entity you believe harmed you (if known);
Copies of any documents or other evidence related to your complaint; and
The names and contact information of any witnesses (if known)
If you are unable to gather all required information at this time, you can still begin the filing process through CRD’s California Civil Rights System (CCRS) and add additional information as you acquire it. Your unfiled complaint will remain available in the system for 30 days.
When ready, begin filing: How to File a Complaint