(e) A landlord has notice of a condition described in subsection (2)(a) of this
section if there is any writing that provides a basis for the landlord to substantially
know that the condition exists or may exist, including:
(I) Written notice from a governmental entity regarding the condition;
(II) Written notice from a third party regarding the condition;
(III) Written notice from a tenant concerning a condition that may affect
multiple tenants;
(IV) A tenant's written correspondence with maintenance staff or a
maintenance service provided by the landlord, including a maintenance service
provided by a third party;
(V) Written observations or written reports that the landlord has obtained
personally, directly, or indirectly; or
(VI) Written notice from the tenant regarding the condition, which notice is
sent in a manner that the landlord typically uses to communicate with the tenant.
(f) (I) Any notice provided by a tenant is sufficient if the notice is provided to
the landlord in a manner that is required or permitted by the rental agreement or by
any property rules or regulations pertaining to the tenancy or residential premises.
(II) A rental agreement or property rule or regulation pertaining to a tenancy
or residential premises that states that a tenant may or must give notice of an
uninhabitable condition to the landlord verbally waives the landlord's right to
receive written notice under subsection (3)(e) of this section.
(4) (a) (I) Upon having notice of a condition described in subsection (2)(a) of
this section, a landlord shall commence remedial action within the time period
described in subsection (2)(b) of this section unless the circumstances described in
subsection (3)(b)(I) of this section prevented the landlord from commencing
remedial action.