The tenant and Responsible Entity shall continue to discuss in good faith any remaining
disputed amounts and attempt to reach an agreement on the amount due, if any, within
60 days of the Responsible Entity's receipt of notice of a billing dispute. If a tenant
is unable to reach a satisfactory resolution of any portion of a disputed charge within
the allotted time, the tenant may exercise any of the remedies set forth in Section
B below or any other available remedies, provided, however, that if within 120 days
of the Responsible Entity's receipt of notice of a billing dispute, the tenant has
not either exercised one of the remedies set forth in Section B or paid the remaining
disputed amounts, the landlord may exercise any legal or equitable remedies available
to it to collect the unpaid amounts, and provided further that nothing in this subsection
shall be construed to deprive a landlord of its right to exercise any legal or equitable
remedies available to it against a tenant that has not paid any undisputed charges,
has not followed the procedures set forth in this section, or has not exercised good
faith in disputing a charge.
B.
If a tenant believes that it has been or will be subject to billing practices that
violate any provision set forth in this chapter, the tenant may, at its option, file
a complaint against the landlord with the Office of the Hearing Examiner or institute
a civil action against the landlord, as follows:
1.