New Haven Code ch. 12¾ (Fair Rent Practices) § Sec. 12¾-11.

claim of retaliatory action, the commission staff shall investigate to determine whether the claim meets the criteria for retaliation. If after the investigation the claim is found to meet the retaliation criteria, the commission shall conduct a hearing

New Haven Code ch. 12¾ (Fair Rent Practices) § Sec. 12¾-4.

tenants whose landlord has refused to accept the rent after a tenant has filed a complaint or claim of retaliation. Said rent shall be withdrawn from the escrow account and paid to the landlord upon written request from the landlord