2. Local enforcement bodies.
- Inspectional Services Department (ISD), Code Enforcement Division, 1010 Massachusetts Ave., Boston MA 02118: receives habitability complaints, conducts inspections, issues notices of violation under 105 CMR 410 + Boston Code Title 9.
- Boston Public Health Commission, Environmental Health: jurisdiction over lead, mold, pest, and indoor air complaints.
- Office of Housing Stability: tenant-facing intake and eviction-prevention support; coordinates with ISD on enforcement referrals.