When asked when she was "actually notified that the apartment was ready to move in to"
Respondent answered: "I had to be recertified. My lease was up in February, when I went down
to the office to recertify, I went to Leslie Roman on November 29, 2016. I gave her my four pay
stubs to be recertified and then she took the paperwork and then I had made knowledge to her
prior to that that I wanted to add my nephew to the lease because he was in college and he was
going to stay with me. So she said to me to wait until she does the paperwork for the
recertification in January. Then when I went back to the office to sign my lease she kept saying
the lease wasn't ready, wait until February, and then she hit me with this letter that said I had to
be transferred to a 2-bedroom at 1432 Crotona Park East, Apartment 5A." This meeting, at which
Ms. Roman told her she had to downsize and transfer to another apartment and gave her a copy
of the February 6, 2017 letter, took place on February 3, 2017.
Respondent returned to the management office in the middle of February and recalled a
conversation with Ms. Roman in which she was told that "no one would be added to the lease."
Respondent testified that she never received the key for the relocation apartment although she did
enter that apartment once with Ms. Roman who had the key, on a Saturday in early February.
During the walk-through Respondent found a number of problems: the floors were sunken; both
bedrooms had problems with the closets; one bedroom also had a broken window with a board
against it and a dislodged radiator; the bathtub "looked like it hadn't been cleaned for years"; and
the bathroom had a poor paintjob with mold on the top of the wall. After inspecting the