According to plaintiff, in addition to the shower not working, carpet near the front door had tripped her child when they were at the apartment with her boyfriend on Saturday, June 1, 2019. Plaintiff had called the City of Albany Department of Buildings and Regulatory Compliance (hereinafter the Codes Department) requesting an inspection, and a Code Enforcement Officer from the Codes Department inspected the subject apartment on June 3, 2019. Ms. Kelly testified that on June 3, 2019, plaintiff refused to allow employees of Empire to enter the apartment to fix anything on that day. Plaintiff testified that she did not want anything fixed before the Codes Department officer conducted the inspection and had the opportunity to observe the problems. The Codes Department found code violations existing in the apartment, and defendant was ordered to take the following corrective action: "Hole in the bedroom door needs repair"; "Rug near front door is a trip hazard"; "Knob on the tub needs to be replaced"; and "Outlet cover in bedroom needs a cover" (plaintiff's exhibit 6). The compliance deadline for defendant to complete such corrective action was July 10, 2019 (id.).