California Civil Rights Department, Housing Discrimination

Citation: California Civil Rights Department, Housing Discrimination
Jurisdiction: California (state)
Source: Official source
Original Source: https://calcivilrights.ca.gov/housing/ ↗

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Examples of requests that cannot be reasonable accommodations include:

Reducing the rent

Permitting the use of illegal drugs

Something that would cause a direct threat to the health and safety of others, such as allowing an emotional support animal that bites at other tenants

Something that would cause substantial physical damage to the property of others

Adding an elevator to a building without one

When an applicant or tenant requests a reasonable accommodation, does it have to be in writing?

No. A request for reasonable accommodation does not need to be in writing. The person making the request does not need to use any specific words – including “reasonable accommodation” – to make the request as long as they indicate needing an exception, change, or adjustment to a practice or policy because of a disability.

When and how should a housing provider respond to a request for reasonable accommodation?

Requests for accommodations must be considered promptly by the housing provider. The time necessary to respond to a request depends on various factors, including whether the accommodation is needed on an urgent basis. Failure to respond to a request for a reasonable accommodation constitutes unlawful housing discrimination.