If you think there's a violation of housing code, you can contact one of our inspectors, or contact BOS: 311.
Hoarding
Hoarding
Hoarding in the City of Boston
Hoarders have trouble getting rid of their belongings — their homes are often filled top to bottom with clutter. Over the...
Bed bugs
Property owners must give us written extermination reports within 14 days of getting a bed bug violation. They need to give us these reports before we close a case. We work with owners who have:
contracted licensed Pest Control Operators
treatment programs in place, and
written documents for their treatment programs.
Our standard bed bug notice requires that property owners inspect all units in the home. They must treat all units next to the infested units. This includes units that are above, below, and next to each infested unit. We have more information on the control and prevention of bed bugs.
Did you find bed bugs in your apartment? You can file a report with BOS:311.
Related resources
Dealing with pests and rodents
Learn how we keep the City free of pests and rodents.
Protecting elderly and disabled housing
We make sure elderly residents and people with disabilities have fair housing opportunities.
Breathe Easy at Home
The program helps make sure homes are safe for children with asthma.
311 Service Requests
To make a service request please contact 311 or go online to the 311 service app.
Submit an Online Service Request
Download fact sheets
Fact sheets
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Asbestos
Asbestos fact sheet (English)
Asbestos fact sheet (Chinese)
Asbestos fact sheet (Haitian Creole)
Asbestos fact sheet (Portuguese)
Asbestos fact sheet (Spanish)
Asbestos fact sheet (Vietnamese)
Bed bugs
Bed bugs fact sheet (English)
Bed bugs fact sheet (Chinese)